Elephant Visits

Transport

Visitors can now choose their vehicle, according to the size of the group.

• 1–4 people: tuk-tuk
• 5–9 people: pickup truck
• 10–15 people: minivan or pickup truck
• 15–20 people: pickup truck or minivan

The chosen vehicle never changes the announced price and remains subject to availability on the day.

Waiting for the driver

Visitors using our transport service must be ready at the agreed time.

✓Please wait in front of your hotel or at the hotel reception.

Please do not stay in your room while waiting for the driver. This avoids delays for the other passengers and visitors.

Leaving earlier

When a group uses our shared transport, everyone should normally respect the planned return time. If one or more people wish to leave separately and earlier without waiting for the rest of the group, a separate transport can be arranged with the driver.

Supplement: 50,000 LAK

Cancellation

A booking can be cancelled without any problem up to 30 minutes before the agreed meeting time. Please let our team know as soon as possible so the driver and the other passengers are not delayed unnecessarily.

Personal belongings

Visitors should keep their personal belongings and valuables with them.

Each visitor is responsible for their own belongings.

If our staff find a forgotten item, the owner can come and collect it without any problem, after giving enough information to confirm that it belongs to them.

Respect for other visitors

All visitors and passengers are asked to behave respectfully towards:

• other visitors;
• other passengers;
• the drivers;
• the staff;
• the animals;
• local residents;
• the places;
• nature and the environment.

The aim is to keep a calm, welcoming and respectful experience for everyone.

Behaviour that is not allowed

To avoid conflict and keep a respectful atmosphere during transport and on site, the following are not allowed:

• racist or discriminatory behaviour or remarks;
• insults, threats or harassment;
• violence or aggressive behaviour;
• political provocation or arguments;
• provocation or arguments about religions or beliefs;
• use or possession of illegal drugs;
• smoking in areas where it is not allowed.

These rules apply to every visitor equally, without distinction.